Job Description

Do you want to provide detailed business systems evaluations and improvement recommendations? You can do that. Ready to empower leadership and end users to meet business goals by recommending solutions to identified business system concerns? As a Business Systems Analyst at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. 

BE PART OF THE CONNECTION

You proactively address and enhance critical business needs by formulating and defining system scopes and objectives. You create new systems or use existing systems by identifying multiple paths, pointing out opportunities and mitigating risks. You collaborate with teams in person and digitally within an office environment providing interpretations of business systems data.

WHAT OUR BUSINESS SYSTEMS ANALYSTS ENJOY MOST

• Determine opportunities to automate processes, functions and systems through a detailed analysis of our operations.
• Identify, evaluate and develop cost-effective systems and procedures by consulting with management and end users to determine system needs, specify inputs and format outputs.
• Validate new system performances through implementation management, testing coordination and system initiation observation.
• Negotiate agreements and commitments by facilitating communication between internal teams.
• Conduct a feasibility study to assess the cost, benefit, efficiency and technical viability of business solutions.
• Perform additional duties as assigned.

WHAT YOU'LL BRING TO Spectrum Business

Required Qualifications

• Experience: Two or more years of business systems or IT-related experience.
• Education: Bachelor’s degree in a related field or equivalent experience.
• Technical Skills: Proficient in Microsoft Office suite and Outlook.
• Skills: Expert in analyzing and interpreting data to identify areas of opportunity; Prioritization, organizational and English communication skills.
• Abilities: Ability to handle multiple projects and work independently in a team environment.
  

Preferred Qualifications

• Some level of experience dealing with CRM (Customer Relationship Management) or Billing systems.
• Ability to critically analyze system behaviors and triage issues to get to a resolution.
• Detailed documentation skills required for driving accurate and comprehensive resolutions to business problems.
• Some level of hosting and leading medium to large scale meetings with a variety of stakeholders.

• Previous experience as a contractor in sales, order operations, or systems analysis

Spectrum Business CONNECTS YOU TO MORE

• Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning Culture: Company support in obtaining technical certifications.
• Dynamic Growth: Paid training and clearly defined paths to advance within the company.
• Total Rewards: Comprehensive benefits that encourage a work-life balance .
  

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BSY310 2025-55302 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, For contractors, Local area,

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