Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention

Join a community-driven team supporting individuals and families in accessing public benefits resources and information. As a team member youll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health housing social services and more. Be part of a team creating real change in the Bronx community.

RESPONSIBILITIES

• Assist with the outreach and engagement of community members in the Sack Wern PACT-RAD development

• Provide direct services to clients including intake engagement assessment service plan development referral advocacy counseling exit summaries and follow-up

• Manage a case load

• Monitor and document client progress toward service plan goals

• Document all interactions with or on behalf of clients

• Maintain familiarity with program resources available on- and off-site

• Coordinate client services with other social service mental health medical employment educational childcare and other providers

• Complete program reports on a monthly basis or more frequently as required

• Act as program contact person for inquiries concerning clients

• Provide collaboration and support with securing benefits especially as it relates to access to benefits services and eviction prevention efforts

• Report to and meet with supervisor on a monthly basis

• Conduct home visits and other field work as required

• Coordinate and facilitate monthly activities that fit the needs of the PACT-RAD community

• Perform additional administrative duties as assigned

• Assist with community events as needed and serve as a liaison with community vendors

QUALIFICATIONS

• Bachelors degree with case management experience
• Experience using Access HRA and securing HRA entitlements and benefits preferred
• Mental health background preferred
• Crisis prevention and mental health first aid training is required within first 6 month
• Strong oral and written communication time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand walk or sit for long periods of time
• Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .

Required Experience:

Manager

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