Job Description

Job Description

Harness your technical and strategic expertise to shape innovative solutions and bridge product capabilities with real-world challenges! Reporting to the Head of Consumer & Community Banking (CCB) Finance Product, you will lead a global product and analytical solutions team of 45 to promote the planning, sequencing, and implementation of these initiatives in partnership with Technology and Design to deliver end-state transformation based on value, impact, and time to market. 

As a Director of Product on the Chase Finance Product team, you will be responsible for leading a Data Platform team and managing a team of Data Owners. You will leverage your deep understanding of analytics and forecasting platforms and tooling capabilities to better serve your stakeholders across Finance. You will define and deliver the strategic vision for the modernization path of the product and building data & analytics platforms that scale with our business. Your team will directly manage applications and influence the use of Essbase, Databricks and the Finance Data Mart, ThoughtSpot, Tableau & Alteryx and the Finance Insights Portal, Anaplan, Atoti, Prophecy, GenAI for Finance use cases, and multiple user-facing portals that help manage financial data.  You will also manage the intersection of the platform, tooling strategy synergies and requirements with Finance, Data & analytics, Risk, and the Chief Data & Analytics Office for the Firm which also cuts across technology groups.

Job Responsibilities

• Collaborate with the engineering, architecture design, analytics and other cross-functional stakeholders to define vision and roadmap across a suite of platform products 
• Drive CCB Finance Data strategy and lead a team of centralized data owners that support other Finance products and the OCFO data product and catalog strategy
• Integrate data analytics, product usage metrics, user experience research and stakeholder feedback, competitive and market analysis, and company goals to drive prioritization of product initiatives 
• Provide clear vision and scope documentation needed to support high JIRA initiative and epic quality for prioritized backlog management as well as driving accountability and outcomes with Design through the discovery process 
• Drive product reviews, strategy sessions and other key cadences with leadership to provide progress on roadmap and streamline decision making 
• Manage internal legal, risk, controls and compliance review processes to ensure a strong control environment for product launches 
• Actively manage a portal containing ~375 dashboards used on a variety of frequencies, encouraging adoption and streamlining of reports over time
• Own and drive transformation of the Essbase strategy of over 600 cubes used in planning & analysis and financial analysis activities
• Drive best-in-class practices for product management, with a focus on optimizing collaboration model across key partners, maturation of agile practices and continued refinement of end-to-end product lifecycle delivery with a focus on measurable efficiency improvement 
• Manage agile processes for 6 Tech teams practicing scrum and kanban
• Drive a culture of ownership and iterative delivery, customer centric thinking, and leadership that promotes diversity and inclusion that ultimately motivates a strong cross-functional team 

Required qualifications, capabilities, and skills:  

• Seasoned manager with at least 10 years of experience within product, data or technology organizations that has a proven track record of driving technical and employee facing product solutions across the lifecycle from discovery to release management and user adoption
• 6+ years of experience managing products, ideally in the data space
• Structured, analytical thinker with ability to analyze opportunities, recommend solutions, and communicate effectively with senior leadership
• Strong influencing, partnership and collaboration skills to drive cross-functional teams 
• Demonstrated ability to manage tight delivery timelines 
• Hands-on experience with Essbase, SQL, Python, Databricks and other data platform related development languages, tools, and applications
• Positive, team-oriented attitude and leadership skills 
• Experience with Corporate Finance personas of CFO, Planning & Analysis, and Controllers functions

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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