Hotel Booking Agent (Remote) Job at Po-Enterprises, Greensboro, NC

S1lUbWpzRVdzeUpya1RUOHU2dUpZeGtiU3c9PQ==
  • Po-Enterprises
  • Greensboro, NC

Job Description

About the Role:

We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.

Responsibilities:

  • Assist customers with booking hotel rooms and related services through phone, email, or online channels.
  • Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
  • Address customer concerns or inquiries with professionalism and courtesy.
  • Ensure all bookings are processed accurately and in a timely manner.
  • Collaborate with hotel partners to resolve issues and improve booking efficiency.
  • Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
  • Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.

Qualifications:

  • Previous experience in a customer service or reservations role is preferred.
  • Strong communication skills (both verbal and written).
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Basic knowledge of hotel booking platforms and reservation systems is a plus.
  • High attention to detail and commitment to providing an excellent customer experience.
  • Self-motivated and able to work independently with minimal supervision.
  • Availability to work flexible hours, including weekends and holidays as needed.

Benefits:

  • performance-based bonuses.
  • Health and wellness benefits (specific benefits may vary by location).
  • development opportunities to advance your career.
  • Work-from-home flexibility with a collaborative team environment.

How to Apply:

If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Holiday work, Work from home, Flexible hours,

Similar Jobs

VDart Inc

Azure DevOps Engineer Job at VDart Inc

 ...Title: Azure Devops Engineer Location: Plano, TX (Hybrid) Type: Contract Description: Position Overview: We are looking for an onshore or nearshore US resource. Someone with 5-7 years' experience with Azure and Google Cloud. Security... 

Tripp Enterprises, Inc.

Machine Operator - CNC/VAC Job at Tripp Enterprises, Inc.

 ...currently seeking hard-working, dependable workers to join our team. CNC Press Brake Operator are critical members of our team, ensuring...  ...Press Brake Operator in Sparks, NV who have experience in: Machine Operation Manufacturing Job Duties: ~Under general... 

Dignity Health

Interventional Radiologist Job at Dignity Health

 ...Dignity Health Medical Group - Sierra Nevada ( ,** a multi-specialty medical group aligned with Dignity Health, is seeking an Interventional Radiologist in the stunning Sierra Foothills location of Grass Valley, CA.**Opportunity Highlights**+ Emphasis on Interventional... 

Gotham Enterprises Ltd

Pediatric Nurse Practitioner (PNP) Job at Gotham Enterprises Ltd

 ...Pediatric Nurse Practitioner MF Clinical Schedule | Elmont, NY Pay Range: $120K $150K annually Hours: MondayFriday | 9 AM 5 PM Benefits: Health, PTO, and 401K Were hiring a Pediatric Nurse Practitioner for a full-time role in a busy and well-organized... 

Katalyst Healthcares & Life Sciences

SAS Analyst Job at Katalyst Healthcares & Life Sciences

 ...Katalyst Healthcares & Life Sciences is hiring entry level candidates for several positions for contract research in Clinical trials of drugs, biologics and medical devices. We have a few immediate job opportunities available in Drug Safety and Pharmacovigilance...