Job Description
Job title: TRANSACTION & OFFICE MANAGER
Keller Williams Realty Integrity Lakes – The Plourde Team Studio
4301 Bryant Avenue South #B - Minneapolis, Minnesota
IDEAL CANDIDATE:
The Transaction and Office Manager relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. This individual is committed to completing tasks with a high degree of quality, attention to detail, and consistency. They demonstrate strong self-motivation, clear communication, and the ability to anticipate needs.
The ideal candidate is a forward thinker who can multitask with ease, adapt to evolving priorities, and manage a wide range of daily responsibilities. They are dedicated to supporting the team’s success while continuing to grow their own skills and develop into a supportive leader. They should be comfortable communicating with clients daily, both in person and over the phone, and bring positive energy that aligns with The Plourde Team’s goals and vision.
Compensation
• Full-time salary based on experience (range between $60,000 - $70,000+)
• Hours are 9:00 am - 5:00 pm M-F (with the option to work remotely on Fridays). Evening/weekend hours and quarterly client events should be expected and will be compensated with extra PTO time to bank.
• Health care stipend option (as part of salary)
• 401(k) contribution after one-year anniversary
• Bonuses are available when referring the team to your friends and family
• 6 sick days and 10 paid vacation days are included and accessible after 90 days of employment. (It is recommended that three of these days be used in the last week of the year)
• 11 paid holidays include: New Year's Eve and New Year’s Day, Martin Luther King Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving and the following Friday, Christmas Eve and Christmas Day. In addition, please feel free to take your birthday as a paid holiday if it falls on a weekday
Please note: Only applicants who fully complete the application process (including an updated DISC profile) will be considered. We prefer the DISC profile at that can be emailed to [email protected] upon completion.
Responsibilities:
• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
• Responsible for client care
• Daily communications with Agents, Buyers, Sellers & Vendors
• Oversee all contracts through to closing
• Manage leads and tracking stats
• Lead weekly team meetings, plan for quarterly and year-end meetings
• Create marketing materials in print and on social media, update website
• Coordinate the listing process for new listings, support agents
• Be the first point of contact in handling customer inquiries or issues
• Keep the team informed regarding any issues that need to be handled
• Be a part of an accountability group for admins in the larger KW office
• Keep the office orderly, and office supplies stocked
Qualifications:
• Strong written and verbal communication skills
• Excellent grammar and spelling
• Exceptional organizational and project management abilities
• Creative eye for developing marketing material
• High aptitude for programs: Excel, CRM, Canva, Google platforms
• Honest, clear and thorough communicator
• Strong ability to focus, task-driven
• Concerned about doing things the right way, detail-driven
• Calm under pressure
• Problem-solver
• Able to keep many “plates spinning” at once
• Service-based attitude
• Proven ability to succeed
• Bachelor’s degree preferred
• Real Estate License preferred
• 3+ years of Administrative experience
About Company:
Partners Shannon and Jennifer Plourde founded The Plourde Team. They have over 47+ years of real estate experience combined and lead a small team of agents in South Minneapolis. The mission of The Plourde Team is to provide above and beyond customer service to each client, while developing life-long relationships. Some words that describe our team’s culture and focus: relationship-driven, open, collaborative, innovative, fun, positive, growth-focused, honest, and communicative.
Job Tags
Full time, Work at office, Remote work, Weekend work, Afternoon shift, Weekday work,