Job Description
Position Summary The Sr Manager, Project Management is part of the Maintenance Services Corporate team and is a leader focused on fulfilling our legal obligation as an owner and per statute to complete Environmental Inspections on communities in all regions. He/she will oversee the execution of vendors and contractors to ensure the project is completed within schedule and with minimum disruption to residents and community teams.
Job Duties - Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention. Lead, coach and develop direct reports to create a culture of excellence and continuous learning.
- Build relationships with internal and external customers to provide best in class service.
- Creates project schedules and ensures headcount availability against resource budget.
- Creates training materials in coordination with the Training Department.
- Refines and updates Inspections Team operations to improve procedures and productivity.
- Creates and provides overview of Inspections Team process to Community Management team before, during, and after the project is completed.
- Sets expectations and communicates the end-to-end process with the Community Management team.
- Coordinates with Legal/ Marketing on required Resident notices.
- Provides Quarterly Updates to Sr. Directors and Irvine Company Apartment Communities.
- Manages and tracks maintenance repair items identified on inspection report.
- Tracks progress of activities across all communities in simultaneous construction. Activities include unit completion, access issues, and resident feedback.
- Tracks and reports resident and project escalations to leadership team.
- Tracks and reports tenant relations, i.e. concessions, against budget.
- Attend pre-construction site visits at upcoming projects.
- Collaborates with other groups at Irvine Company Apartment Communities to aid in completion of prioritizing initiatives.
- Drives partnership with Irvine Company Apartment Development to complete required work as necessary to meet State mandates.
- Understanding and ability to review, manage and adjust to a profit & loss statement as required by Irvine Company Apartment Communities.
Minimum Qualifications / Other Expectations Education & Experience: - High school graduate. Bachelor’s degree preferred.
- 7-10 years experience in Apartment On-site Operations at the management level and above.
- 5 years of experience managing people.
- Experience developing processes and performing training.
- Demonstrated knowledge of construction protocols.
- Demonstrated ability to document process and create training materials.
- Efficiency with Google Mail, Drive, Docs and Sheets a plus.
Other - Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
- Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
- Occasional travel required.
- On call as needed for after hours emergencies.
- Ability to work evenings, weekends and holidays.
Compensation Base Pay Range: $113,300.00 - $147,500.00
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.
About Us Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.
With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.
Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.
The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Tags
Holiday work, Full time, For contractors, Local area, Weekend work, Afternoon shift,