About Winding Creek Animal Hospital:
At Winding Creek Animal Hospital, we are dedicated to providing compassionate and high-quality care to our animal patients. Our team is passionate about veterinary medicine and committed to maintaining a supportive and collaborative work environment. We are seeking a dedicated Veterinary Technician Assistant/Receptionist to join our team and contribute to the health and well-being of the pets we serve.
**Position Overview:**
The Veterinary Technician Assistant/Receptionist plays a dual role within our practice. You will assist veterinarians and technicians with various medical tasks while also managing the front desk operations. This role requires a balance of clinical support and administrative duties, ensuring smooth operations and excellent client service.
**Key Responsibilities:**
*Veterinary Technician Assistant Duties:*
- Assist veterinarians and veterinary technicians during examinations, treatments, and surgeries.
- Prepare and maintain examination rooms, ensuring they are clean and stocked with necessary supplies.
- Restrain animals safely and compassionately during procedures.
- Administer medications, vaccines, and other treatments as directed by the veterinarian.
- Collect and prepare laboratory samples, such as blood, urine, and feces.
- Assist with radiology and diagnostic imaging as needed.
- Monitor and care for hospitalized patients, including feeding, walking, and cleaning kennels.
- Maintain accurate and up-to-date patient records.
*Receptionist Duties:*
- Greet clients and patients with a warm and professional demeanor, ensuring a positive experience.
- Answer phone calls, schedule appointments, and manage the clinic's calendar.
- Handle client inquiries and provide information about services, procedures, and products.
- Process payments, issue receipts, and manage billing inquiries.
- Maintain client and patient records, ensuring confidentiality and accuracy.
- Assist with inventory management and ordering supplies as needed.
- Manage the cleanliness and organization of the reception area and lobby.
**Qualifications:**
- High school diploma or equivalent; additional education in veterinary technology or related fields is a plus.
- Previous experience in a veterinary clinic or animal care setting is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Compassionate and caring attitude towards animals and their owners.
- Proficiency in basic computer skills and familiarity with veterinary practice management software is a plus.
- Ability to lift and restrain animals safely.
**Working Conditions:**
- This role involves working in a dynamic and sometimes fast-paced environment.
- Physical demands include lifting and carrying animals, standing for extended periods, and occasional bending or kneeling.
- Exposure to animals of various sizes and temperaments, as well as to potential allergens.
**Why Join Winding Creek Animal Hospital?**
- Opportunity to work with a compassionate and skilled team dedicated to animal care.
- Competitive compensation and benefits package.
- Ongoing training and professional development opportunities.
- A supportive work environment that values work-life balance.
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